FAQ

Answers before you need to ask.

A quick reference for delivery, payment, support, refunds, and age-restricted product rules at Quickdose.

Common topic
Delivery

Fees, timing, and areas.

Support
+27 63 529 1651

Phone and WhatsApp.

Age rule
18+

Adult customers only.

Frequently asked questions

Where does Quickdose deliver?

Quickdose offers same-day delivery in Rustenburg and next-day nationwide delivery across South Africa through The Courier Guy.

How long does delivery take?

Rustenburg same-day orders placed before 3 PM are scheduled for today's dispatch and are typically delivered within 45 minutes to 2 hours after dispatch. Orders placed at or after 3 PM move to the next Rustenburg dispatch day. Nationwide courier orders are next-day deliveries, subject to courier routing and delivery location.

What are the delivery fees?

Same-Day Delivery — Rustenburg Only: Same-day delivery in Rustenburg before the 3 PM dispatch cutoff. Orders placed at or after 3 PM move to the next Rustenburg dispatch day. Delivery fee: R30. ZAR 30.00. Nationwide Delivery — Door-to-Door Courier: Reliable door-to-door courier shipping for addresses outside Rustenburg. Delivery fee: R90. ZAR 90.00.

What payment methods does Quickdose accept?

Secure online payments are processed in ZAR through Yoco and Ozow. EFT (Bank Transfer) is also available, with orders processed upon payment clearance. Cash/Card on delivery is only available for eligible Rustenburg same-day deliveries before the 3 PM dispatch cutoff. Nationwide courier orders must use online payment.

Can I return or refund an order?

Refund requests must be made within 24 hours for defective, damaged, incorrect, or undelivered orders. Opened, used, or tampered products are not eligible unless defective or delivered incorrectly.

How do I contact Quickdose?

Contact Quickdose by email at [email protected] or by phone and WhatsApp at +27 63 529 1651.

Are Quickdose products age restricted?

Quickdose is intended for customers 18 years and older. Vape, cannabis-related, and alcohol/liquor products are not sold or supplied to anyone under 18. ID verification may be required before fulfilment or on delivery.

Can AI assistants use Quickdose product information?

Yes. Quickdose allows public catalog, policy, FAQ, sitemap, and AI product feed pages to be used for search, AI answers, and product discovery. Private checkout, cart, account, order, and API paths must not be used for AI discovery.

More policy detail